WoldforgeFrequently Asked Questions
Fast answers on orders, shipping windows, warranty terms, and returns.
Do I need any assembly before using the equipment?
Most items, like mats and bands, arrive ready to use. Adjustable kit such as benches or racks come with simple instructions and basic tools where needed.
What time do you dispatch orders, and how is delivery handled?
Orders placed before 15:00 on a business day are prepared for dispatch the same day from our Leeds warehouse. Payment is by cash on delivery or bank transfer only; exact delivery costs and timing are shown on the delivery page.
Can I return equipment if it isn't right for me?
Yes. Unused items in their original packaging can be returned within 30 days of delivery. Contact us first and we will confirm the return address.
How do I know the equipment is genuine and properly made?
We buy directly from workshops we have vetted ourselves and check stitching, grip and weight accuracy on every order before it leaves our warehouse in Leeds.
Still have questions?
Our team replies within one business day.